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Okada Manila delights guests by delivering a data-driven customer experience with NetApp

This year, over 7.3 million guests will experience a new level of personalization at Okada Manila as they enjoy leisure in one of the largest casino resorts in the world. NetApp’s hybrid flash storage solutions ensure uninterrupted availability of Okada Manila’s business applications and reliable access to mission critical data.

“NetApp solutions not only simplify data management, but also provide a robust and flexible IT infrastructure that can adapt to changing business needs. With these capabilities, Okada Manila will be able to effectively cope with the growing volume and complexity of data, and continue being a data-driven organization.”
Dries Scott
Chief Technology Officer, Okada Manila

Okada Manila realized early on that consistently providing such a top-notch guest experience is only possible with a data-driven approach to running all of its operations. However, this initially posed as a challenge. Since it has a multitude of customer touchpoints across its facilities, Okada Manila needed an IT backbone that allows the right data to be delivered to the right channel at the right time.

With NetApp’s hybrid flash storage solutions, Okada Manila systems will run optimally 24 hours a day, seven days a week as it combines highly reliable hardware, software and sophisticated service analytics to alert IT teams of possible issues that could lead to service outages.

Source: https://customers.netapp.com/en/okada-manila-hybrid-flash-case-study/