Post Tagged with: "BPO"
As the IT-BPO (information technology and business process outsourcing) and global in-house center industry matures and becomes increasingly complex, growing profit margins will require shifting technology perspectives from increasing and ensuring quality and productivity to enhancing value, said Miguel Garcia, president and chief executive officer of the DTSI Group. Garcia said IT-BPO and global in-house [...]
BPAP Board of Trustees announced that Benedict C. Hernandez will be their new President and CEO starting January 2, 2012. Hernandez has been a stalwart of the Philippine IT-BPO industry having, for more than 10 years, helped establish, manage, and grow leading companies in the sector. Among the positions he has held are Customer Care [...]