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PLDT and Smart unveil flagship store in Makati CBD

Level up customer experience

The store also has digital self-service counters which allow subscribers to view and print their bills, check account details, request for repairs and other services.

Customers can also check data usage for their online needs via the broadband visualizers. These can be helpful for subscribers who are still deciding which broadband plan to get for their home or business. The store also features interactive booths that allow guests to browse the internet, play games, watch videos or listen to music inside the store.

“As the PLDT Group enters a new age of convergence, the PLDT-Smart Store will showcase the industry-leading seamless services that PLDT, Smart, and Cignal have to offer the Filipino customer whether they are home or away from home,” said Alex Caeg, SVP and Head for Consumer Business – Customer Development at PLDT and Smart.

The PLDT-Smart Store at Smart Tower is also offering exclusive deals for postpaid plans. Customers can also sign up for MVP Rewards and get instant credit, which they can use to buy items from partner stores. Subscribers can see other details when they visit

“Whether they reside in the exclusive villages or condominiums, or work in the buildings nearby, we want to give them the best customer experience right here in Makati CBD,” added Caeg.