HP Smart Device Services
The company is also introducing HP Smart Device Services, a set of cloud tools and device-based sensing capabilities, designed to dramatically enhance the service experience. It monitors and diagnoses many service needs to minimize downtime and cut costs. For example, the service can anticipate parts servicing before the part fails and avoids premature ink and toner replacement.
Smart Device Services is compatible on HP printers and MFPs with FutureSmart, introduced in 2012, including the new A3 PageWide and LaserJet devices. As such, Smart Device Services will enhance service efficiency on partners’ fleets and improve uptime on customers’ devices. It will be available to qualified channel partners at no additional cost for all contractual devices using HP Original supplies.
World class printer security
Print security is a key consideration in the engineering of the new HP A3 MFPs. Customers want to protect their intellectual property and their customers’ confidential information. The HP PageWide and LaserJet Enterprise devices feature industry-leading embedded security features including Sure Start, run-time intrusion detection, and whitelisting, making them the world’s most secure printers. The HP PageWide Pro devices will feature best-in-class security with features such as secure boot and firmware integrity checking.
All of the new HP PageWide and LaserJet devices can be used with HP’s security services and JetAdvantage portfolio of management and security software, including the recently announced JetAdvantage on Demand cloud platform, reducing the burden on partners to secure and manage these devices.
Channel programs and financing
As part of the broader strategy outlined at its Global Partner Conference, HP has introduced a services-led channel business program to support partner success with its A3 portfolio and managed services-designated printers. Qualified partners will receive guaranteed pricing, sales tools and service support. Learn more here.
HP Financial Services (HPFS) will provide a variety of flexible IT investment options to help partners and their customers acquire, pay for and consume innovative A3 print technology.
“The new HP A3 portfolio and channel program will empower HP’s partners in a region where we are aggressively pursuing growth through innovation and contractual services,” added Bailey.