Samsung, in cooperation with the U.S. Consumer Product Safety Commission (CPSC), issued a voluntary recall of its certain top-load washers due to reports that the top of these washing machines may violently pop off.
As explained by Samsung in a news release, these instances can happen when a high-speed spin cycle is used for bedding, water-resistant or bulky items, posing an injury risk to customers.
The company said that the affected consumers can either opt for a free in-home repair with free one-year extension, or a rebate that can be used to buy a new washer from Samsung or another company, along with free installation of the new unit and removal of the old unit.
Consumers who opt for a new Samsung washer will receive a loyalty incentive of up to $150.
(Photo Source: samsung.com)