Recognizing the need to keep up with their customers’ digital lifestyle, Royal Cargo Inc. is always looking for new ways of doing things. Through a partnership with Globe Business and the IT Enabled Services Group, the premiere logistics company became the first enterprise to implement the breakthrough paperless solution, Canvas.
Through Canvas, Royal Cargo was able to seamlessly shift its business processes from paper forms to dynamic mobile apps with many more functionalities. They use Canvas for Damage Reports, Discrepancy Reports, Situation Reports, Pickup/Dropoff Reports, and so many more. Since users can capture information on a smartphone or tablet and send it to customers or colleagues in seconds, Canvas allows Royal Cargo to save on paper and processing time.
Royal Cargo has over thirty five years of experience in cargo transportation and handling and has a global network of owned companies and trusted agents. Following its vision to become a world-class total logistics provider and its commitment to bring up-to-date technology, the company acquired the Canvas licenses and has been using them successfully since 2014. With the improvement on the process of “Track and Trace” through the instant updating of the system, Royal Cargo was able to implement the transport of goods more quickly — allowing a fast, live, and accurate transfer of delivery information.
The transition from the manual Proof of Delivery (POD) to an ePOD enabled Royal Cargo to transmit details with a touch of a button from a delivery destination going to the system that updates the POD milestone accordingly. Drivers are now equipped with Android smartphones that allow them to capture critical information including actual date, time and location where the shipment was delivered, e-signature of the consignee, plus a real-time photo taken when the shipment was received — and instantly send out the information via a data-enabled device. This capability further strengthened the specialized logistics services being offered by the company including international and domestic freight forwarding, warehousing & distribution, projects and heavy lift, business process outsourcing, customs clearance and brokerage, liquid transportation, shipping agencies, trucking service, and logistics solutions for Clinical Research and Development.
“We realized the value of using Canvas eForms primarily with our PODs to customers. With the most important requirement – that the final link in the supply chain has to be updated and communicated in the speed of time – we thought of utilizing Canvas and implemented ePOD with our deliveries,” shares Calvert ‘Abet’ M. Cabungcal, Vice President, Global I.T of Royal Cargo Inc. “And today, we’re reaping the results of a faster and more accurate delivery of goods to our valued customers,” he added.
Every Canvas app is customizable and can incorporate functionality such as GPS, image capture, dispatch, barcode scanning, electronic signatures, push notifications, and access to business data such as parts catalogs, price lists, and records. Canvas eliminates paperwork, captures more information, and allows collected data to be shared instantly—anytime, anywhere. With the utilization of the Canvas app, business customers that are going paperless can reap the significant cost, productivity and efficiency gains, saving up to 75% on paper costs and achieve significant annual productivity savings. A P500 monthly investment per account includes unlimited access to the Canvas Application Store, unlimited creation of forms, and unlimited submissions.
“Globe continues to provide best-in-class IT solutions to our partner enterprises. Beyond our core services, quality IT solutions enable companies to fully embrace the digital shift. With a service like Canvas, we are able to provide companies like Royal Cargo with innovative solutions that help them better transition their existing business processes to a more productive and sustainable system,” shares Rey Lugtu, Globe Vice President for IT Enabled Services.
With the collaboration between two industry leaders in telco and mobile apps for business, these enhanced mobile offerings would ultimately improve productivity, heighten collaboration, and generate quick returns on investment. Globe Business customers interested to learn more about Canvas mobile forms can visit canvas.globe.com.ph. Those interested in signing up for a 30-day free trial may send an email to canvas@globe.com.ph.
