Globe Labs, the developer community of Globe Telecom intensifies its drive to fight fraud by offering solutions that are desinged to adress the connectivity gaps and security challenges in the Philippine banking industry. These solutions are Sponsored Access Solutions (SAS) and Telco APIs (application program interface) which are introduced in the recently conducted in the ASEAN Financial Institution Conference (ASEANFIC) 2015 .
Armando L. Encarnacion, Jr., Business Development Manager for Globe Labs said that through Globe Labs Telco APIs, banks will be able to leverage on additional security layer for customers’ online transactions. Globe Labs, for instance, can provide one-time passwords (OTPs) that will be sent to the registered mobile phone number to complete the login process. The OTP is unique with every login and expires after a few minutes.
“Globe Labs’ capabilities make it possible for businesses such as banks to create more value for their customers through self-serving tools or apps to increase usage, branding, and eventually result in higher customer retention. With our participation in ASEANFIC 2015, we hope to position Globe Labs as an enabler as well as an innovative arm of Globe Telecom, thus, put our business at the forefront of the banking industry,” he added.
E-commerce and mobile banking continues to grow in South East Asia. Banks in the region are now realizing the need to assess how new technology will impact their overall business while ensuring that their business remains competitive and secure.
Thus, ASEANFIC 2015 brought together the most experienced people in the business to talk about how they became successful by embracing change and delivering great customer experience through modern payment solutions, advanced channel mix and commitment to delivering high quality service, among others.