Recently announced new products and partnerships to enable enterprises to become more intelligent, with expanded capabilities from advanced technologies such as conversational artificial intelligence (AI), blockchain and analytics. SAP also announced that SAP® Cloud Platform is now available on all major cloud infrastructure providers, living up to its promise to be the agnostic cloud platform to better serve customers.
Since launching a year ago, SAP Leonardo technical capabilities have helped hundreds of customers innovate. With SAP Leonardo, customers have embedded cutting-edge technologies into their processes to improve workflows and make enterprises more efficient.
• SAP Conversational AI enables companies to develop intelligent chatbots. The service includes a powerful end-to-end toolkit for training, building and monitoring chatbots. These chatbots can be integrated with SAP and non-SAP systems and are available as preconfigured industry-specific bots. So far, users have built 60,000 SAP Conversational AI chatbots. France’s railway company SNCF and telecommunications provider SFR already are using SAP Conversational AI to improve customer service and target younger audiences.
• SAP Leonardo Machine Learning capabilities are now embedded in applications across the SAP portfolio, including SAP S/4HANA® Cloud, SAP C/4HANA and SAP Ariba® solutions.
• SAP Leonardo Machine Learning Foundation, which allows customers to develop individual applications, has five new services, including object detection, text recognition in images and text classification, which analyzes and automatically categorizes text documents. It now supports the software library scikit-learn, in addition to TensorFlow.
• SAP Cloud Platform Blockchain is a new blockchain as a service enabling enterprises to easily build and extend business solutions with blockchain technologies, such as Hyperledger Fabric and MultiChain. About 65 companies participate in the SAP blockchain co-innovation initiative to help customers use manufacturing and supply-chain products augmented by blockchain to enhance transparency, safety and collaboration in industries such as transportation, food, and pharmaceuticals. To ensure quality, U.S. sausage maker Johnsonville LLC is using blockchain to trace the origin of products across the supply chain.
To expand and accelerate global adoption and best practices of blockchain in the transportation industry, SAP has started a global blockchain consortium with seven founding members, including Intel Corp., Hewlett Packard Enterprise Co. (HPE) and A3 by Airbus SE.
To help customers easily embed advanced technologies into their solutions, SAP released SAP Leonardo-based innovation kits for specific industries, including retail, life sciences, manufacturing and automotive. SAP also launched the SAP Leonardo Partner Medallion Initiative, an SAP partner service that has more than doubled the number of SAP Leonardo embedded industry solutions.