Instagram will soon let its users control comments on posts
Instagram is launching a new feature that will soon allow its users to filter or completely turn off comments on their posts. According to Nicky Jackson Colaco, Instagram’s head of…
Study finds one in five people feel depressed when using social media
A new UK report has found that one in five people using social media is more likely to feel depressed. In a Survey conducted by Privilege Home Insurance, almost…
Jack Dorsey, Co-founder of twitter is threatened by ISIS
Twitter, one of the leading social media platforms today with more than 288 million users across the world is being targeted by the Islamic terrorist of Iran and Syria. Twitter…
Twitter rolls out ‘While you were away’ on Android
Twitter first introduced the ‘While you were away’ feature for iOS devices last January 21. Now, they updated the app and announced its availability on Android devices. ‘While you were…
U.S. Consumers Receptive to Social Media Appearing on Their TV Screens
Social media is showing signs of connecting with TV viewers as nearly two-thirds (64 percent) of U.S. consumers surveyed recall seeing social media symbols such as Facebook “Likes” while watching…
Consumers in emerging markets more inclined to use social media
Contact centres need to address customers’ changing channel preferences and improve first contact resolution on the web, in both emerging and developed countries, according to Ovum. To help understand how…